クレームはチャンスだ! : アメリカ流サービスの極意

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Material Type: 図書
ISBN: 4-8222-4164-5
Title: クレームはチャンスだ! : アメリカ流サービスの極意
Title Transcription: クレームワチャンスダ : アメリカリュウサービスノゴクイ
Author/Editor: フレッド・ビアスマ編
酒井泰介訳
Author Heading: Wiersema, Fred D ( 00516967 )Authorities
酒井, 泰介, 1963- サカイ, タイスケ, 1963- ( 00712079 )Authorities
Publication, Distribution, etc.: [東京] : 日経BP社
東京 : 日経BP出版センター (発売)
Publication Date: 1999.11
Publication Date (W3CDTF): 1999
Extent: 236, 2p
Size: 19cm
Additional Title: Customer service
Place of Publication (Country Code): JP
Text Language Code: jpn
Original Text Lang. Code: eng
Subject Heading: 販売管理ハンバイカンリ ( 00562904 )Authorities
NDC 9th ed.: 673.3 : Mercantile business
NDLC: DH441
Target Audience: 一般
Note (General): 原タイトル: Customer service
Price: 1500円
Holding library: 国立国会図書館
Call No.: DH441-G516
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000002835844
http://id.ndl.go.jp/bib/000002835844
National Bibliography No. (JPNO): 20047110
Cataloging Rule: Nippon Cataloguing Rules 1987 Revised Edition
Bibliographic Record Category (NDL): 111