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The DNA of customer experience : how emotions drive value : hbk

The DNA of customer experience : how emotions drive value : hbk
Paper図書
Colin ShawPalgrave Macmillan2007
Other Libraries in Japan

Revolutionize your customer experience

Revolutionize your customer experience
Paper図書
Colin ShawPalgrave Macmillan2005
Other Libraries in Japan

Deciding what we watch : taste, decency, and media ethics in the UK and the USA : pbk

Deciding what we watch : taste, decency, and media ethics in the UK and the USA : pbk
Paper図書
Colin ShawClarendon Press1999
Other Libraries in Japan

Ｄｅｃｉｄｉｎｇ　ｗｈａｔ　ｗｅ　ｗａｔｃｈ : ｔａｓｔｅ，ｄｅｃｅｎｃｙ，ａｎｄ　ｍｅｄｉａ　ｅｔｈｉｃｓ　ｉｎ　ｔｈｅ　ＵＫ　ａｎｄ　ｔｈｅ　ＵＳＡ

Ｄｅｃｉｄｉｎｇ　ｗｈａｔ　ｗｅ　ｗａｔｃｈ : ｔａｓｔｅ，ｄｅｃｅｎｃｙ，ａｎｄ　ｍｅｄｉａ　ｅｔｈｉｃｓ　ｉｎ　ｔｈｅ　ＵＫ　ａｎｄ　ｔｈｅ　ＵＳＡ
Paper図書
ＣｏｌｉｎＳｈａｗ 著Oxford University Press１９９９．
Other Libraries in Japan
  • Author HeadingＣｏｌｉｎ, Ｓｈａｗ

The intuitive customer : 7 imperatives for moving your customer experience to the next level

The intuitive customer : 7 imperatives for moving your customer experience to the next level
Paper図書
Colin Shaw, Ryan HamiltonPalgrave Macmillanc2016
Other Libraries in Japan

Customer experience : future trends and insights

Customer experience : future trends and insights
Paper図書
Colin Shaw, Qaalfa Dibeehi, Steven WaldenPalgrave Macmillan2010
Other Libraries in Japan

Accountability and the public interest in broadcasting : hbk

Accountability and the public interest in broadcasting : hbk
Paper図書
Andrea Millwood Hargrave and Colin ShawPalgrave Macmillan2009
Other Libraries in Japan

Building great customer experiences : pbk Rev. ed

Building great customer experiences : pbk Rev. ed
Paper図書
Colin Shaw and John IvensPalgrave Macmillan2005
Other Libraries in Japan

Building great customer experiences

Building great customer experiences
Paper図書
Colin Shaw and John IvensPalgrave Macmillan2002
Other Libraries in Japan

Rethinking governance and accountability

Rethinking governance and accountability
Paper図書
edited by Colin ShawBFI Publishing1993
Other Libraries in Japan

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