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Search results 38

Physician performance [microform] : report cards under development but challenges remain : report to congressional requesters / United States General Accounting Office

Physician performance [microform] : report cards under development but challenges remain : report to congressional requesters / United States General Accounting Office
Microform図書
1999<YCA-GA 1.13:HEHS-99-178>
National Diet Library

Mass affluence : seven new rules of marketing to today's consumer / Paul Nunes, Brian Johnson.

Mass affluence : seven new rules of marketing to today's consumer / Paul Nunes, Brian Johnson.
Paper図書
Harvard Business School Pressc2004.<DH411-B13>
National Diet Library
  • Subject Heading...United States. Consumer satisfaction -- United States.

Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.

Delivering satisfaction and service quality : a customer-based approach for libraries / Peter Hernon and John R. Whitman.
Paper図書
American Library Association2001.<UL731-A106>
National Diet Library
  • Subject Heading...-- Management. Consumer satisfaction -- United States.

U.S. Postal Service [microform] : new focus on improving service quality and customer satisfaction : report to Congressional requesters / United States General Accounting Office

U.S. Postal Service [microform] : new focus on improving service quality and customer satisfaction : report to Congressional requesters / United States General Accounting Office
Microform図書
1995<YCA-GA 1.13:GGD-96-30>
National Diet Library

Advertising at the center of popular culture : 1930s-1975

Advertising at the center of popular culture : 1930s-1975
Paper図書
Danielle Sarver Coombs and Bob Batchelor, editorsPraegerc2014
Other Libraries in Japan

Creating advertising culture : beginnings to the 1930s

Creating advertising culture : beginnings to the 1930s
Paper図書
Danielle Sarver Coombs and Bob Batchelor, editorsPraegerc2014
Other Libraries in Japan

Advertising in the contemporary age

Advertising in the contemporary age
Paper図書
Danielle Sarver Coombs and Bob Batchelor, editorsPraegerc2014
Other Libraries in Japan

We are what we sell : how advertising shapes American life-- and always has

We are what we sell : how advertising shapes American life-- and always has
Paper図書
Praeger2014
Other Libraries in Japan

Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report / Al Gore, Vice President of the United States

Serving the American public : best practices in resolving customer complaints : Federal Benchmarking Consortium study report / Al Gore, Vice President of the United States
Microform図書
1996<YCA-PRVP 42.2:SE 6/2>
National Diet Library

Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report / [Al Gore, Vice President of the United States]

Putting customers first : serving the American public : best practice in telephone service : Federal Consortium Benchmark Study Report / [Al Gore, Vice President of the United States]
Microform図書
1995<YCA-PRVP 42.2:C 96>
National Diet Library

Putting customers first '95 : standards for serving the American people / President Bill Clinton, Vice President Al Gore

Putting customers first '95 : standards for serving the American people / President Bill Clinton, Vice President Al Gore
Microform図書
1995<YCA-PREX 1.2:C 96/995>
National Diet Library

Strategic marketing for health care organizations : building a customer-driven health system

Strategic marketing for health care organizations : building a customer-driven health system
Paper図書
Philip Kotler, Joel Shalowitz, and Robert J. StevensJossey-Bassc2008.
Other Libraries in Japan

Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.

Serving them right : innovative and powerful customer retention strategies / Laura A. Liswood.
Paper図書
Harper Businessc1990.<DH441-A4>
National Diet Library
  • Subject Heading消費者 (地理区分) 販売管理. 販売促進. Customer service -- United States. Consumer satisfaction -- United States.

Medicare : a policy primer : pbk

Medicare : a policy primer : pbk
Paper図書
Marilyn MoonUrban Institute Pressc2006
Other Libraries in Japan

Happy pills in America : from Miltown to Prozac : pbk

Happy pills in America : from Miltown to Prozac : pbk
Paper図書
David HerzbergJohns Hopkins University Press2010
Other Libraries in Japan

Delivering satisfaction and service quality : a customer-based approach for libraries

Delivering satisfaction and service quality : a customer-based approach for libraries
Paper図書
Peter Hernon and John R. WhitmanAmerican Library Association2001
Other Libraries in Japan

The changing face of today's customer : strategies for attracting and retaining a diverse customer and employee base in your local market

The changing face of today's customer : strategies for attracting and retaining a diverse customer and employee base in your local market
Paper図書
Doug LippLongstreet Pressc2003
Other Libraries in Japan

Service magic : the art of amazing your customers pbk.

Service magic : the art of amazing your customers pbk.
Paper図書
Ron Zemke, Chip BellDearbornc2003
Other Libraries in Japan

Mass affluence : seven new rules of marketing to today's consumer

Mass affluence : seven new rules of marketing to today's consumer
Paper図書
Paul Nunes, Brian JohnsonHarvard Business School Pressc2004
Other Libraries in Japan

Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story

Free, perfect, and now : connecting to the three insatiable customer demands : a CEO's true story
Paper図書
Robert Rodin with Curtis HartmanSimon & Schusterc1999
Other Libraries in Japan