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Listening to the customer

Listening to the customer
Paper図書
Peter Hernon and Joseph R. Matthews.Libraries Unlimited[2011]<UL511-B81>
National Diet Library

Oversight of the management of the Office of Workers' Compensation Programs : are the complaints justified? : hearing before the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, House of Representatives, One Hundred Seventh Congress, second session, May 9, 2002 Serial no. 107-191 (United States. Congress. House. Committee on Government Reform)

Oversight of the management of the Office of Workers' Compensation Programs : are the complaints justified? : hearing before the Subcommittee on Government Efficiency, Financial Management and Intergovernmental Relations, House of Representatives, One Hundred Seventh Congress, second session, May 9, 2002 Serial no. 107-191 (United States. Congress. House. Committee on Government Reform)
Microform図書
2003<YCA-Y 4.G 74/7:OV 2/27>
National Diet Library
  • Subject Heading...on Programs -- Customer services -- Evaluation Workers' compensation claims ...

Listening to the customer : pbk

Listening to the customer : pbk
Paper図書
Peter Hernon and Joseph R. MatthewsLibraries Unlimitedc2011
Other Libraries in Japan
  • Subject Heading... United States Customer services -- Evaluation Consumer satisfaction -- Eval...
  • Subject Heading (ID)... United States Customer services -- Evaluation Consumer satisfaction -- Eval...

Requests and responses in calls for service

Requests and responses in calls for service
Paper図書
by Seung-Hee LeeProQuest Information and Learningc2006
Other Libraries in Japan
  • Subject HeadingCustomer services -- Evaluation Airlines -- Customer services...
  • Subject Heading (ID)Customer services -- Evaluation Airlines -- Customer services...

Measuring customer service effectiveness

Measuring customer service effectiveness
Paper図書
Sarah CookGowerc2004
Other Libraries in Japan
  • Subject Heading...uality control Customer services -- Evaluation Customer services -- Manageme...
  • Subject Heading (ID)...uality control Customer services -- Evaluation Customer services -- Manageme...

Performance indicators for water supply services : hbk 3rd ed

Performance indicators for water supply services : hbk 3rd ed
Paper図書
Helena Alegre ... [et al.]IWA Publishing2017
Other Libraries in Japan
  • Subject Heading...r utilities -- Customer services -- Evaluation Water utilities -- Standards
  • Subject Heading (ID)...r utilities -- Customer services -- Evaluation Water utilities -- Standards

Keeping score : using the right metrics to drive world-class performance Quality Resources AMACOM

Keeping score : using the right metrics to drive world-class performance Quality Resources AMACOM
Paper図書
Mark Graham BrownQuality Resourcesc1996
Other Libraries in Japan
  • Subject Heading... -- Evaluation Customer services -- Evaluation Job satisfaction -- Evaluatio...
  • Subject Heading (ID)... -- Evaluation Customer services -- Evaluation Job satisfaction -- Evaluatio...

Monitoring, measuring, and managing customer service 1st ed

Monitoring, measuring, and managing customer service 1st ed
Paper図書
Gary S. GoodmanJossey-Bassc2000
Other Libraries in Japan
  • Subject Heading..., manuals, etc Customer services -- Evaluation Handbooks, manuals, etc Custo...
  • Subject Heading (ID)..., manuals, etc Customer services -- Evaluation Handbooks, manuals, etc Custo...

Service quality as perceived by public, private, and voluntary sector managers of the leisure fitness industry

Service quality as perceived by public, private, and voluntary sector managers of the leisure fitness industry
Microform図書
Carol Satterthwait Hartshorn[University Microfilms][1992]
Other Libraries in Japan
  • Subject HeadingPhysical fitness centers -- Customer services -- Evaluation Sports facilities -- Customer services -- Evaluation Athletic clubs -- Customer services -- Evaluation Loisirs -- Gestion Clubs spor...
  • Subject Heading (ID)Physical fitness centers -- Customer services -- Evaluation Sports facilities -- Customer services -- Evaluation Athletic clubs -- Customer services -- Evaluation Loisirs -- Gestion Clubs spor...

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