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Complaints and impoliteness in service encounters : a mixed method analysis

Complaints and impoliteness in service encounters : a mixed method analysis
Paper図書
Ronald Geluyken, Bettina KraftLINCOM GmbH2016
Other Libraries in Japan
  • Author HeadingGeluyken, Ronald Kraft, Bettina

Politeness in institutional discourse : face-threatening acts in native and nonnative English business letters

Politeness in institutional discourse : face-threatening acts in native and nonnative English business letters
Paper図書
Ronald GeluykensLINCOM Europa2011
Other Libraries in Japan

Institutional discourse in cross-cultural contexts

Institutional discourse in cross-cultural contexts
Paper図書
Ronald Geluykens & Bettina Kraft (eds.)LINCOM Europa2008
Other Libraries in Japan

Cross-cultural pragmatics and interlanguage English

Cross-cultural pragmatics and interlanguage English
Paper図書
Bettina Kraft & Ronald Geluykens (eds.)Lincom Europa2007
Other Libraries in Japan

Discourse in profesional contexts

Discourse in profesional contexts
Paper図書
Ronald Geluykens & Katja Pelsmaekers, edsLINCOM Europa1999
Other Libraries in Japan

The pragmatics of discourse anaphora in English : evidence from conversational repair

The pragmatics of discourse anaphora in English : evidence from conversational repair
Paper図書
Ronald GeluykensMouton de Gruyter1994
Other Libraries in Japan

From discourse process to grammatical construction : on left-dislocation in English : us : eur

From discourse process to grammatical construction : on left-dislocation in English : us : eur
Paper図書
Ronald GeluykensJohn Benjamins Pub.1992
Other Libraries in Japan

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