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Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates. 1st ed. (The Jossey-Bass management series)

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing / David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associates. 1st ed. (The Jossey-Bass management series)
紙図書
Jossey-Bass1990.<DH211-A114>
国立国会図書館全国の図書館
  • 著者標目Bowen, David Earl. Chase, Richard B. Cummings, ...

Winning the service game

Winning the service game
紙図書
Benjamin Schneider, David E. BowenHarvard Business School Pressc1995
全国の図書館
  • 著者標目Schneider, Benjamin Bowen, David Earl

Advances in services marketing and management : research and practice : a research annual v. 1. 1992 v. 2. 1993 v. 3. 1994 v. 4. 1995 v. 5, 1996 v. 6, 1997 v. 7, 1998

Advances in services marketing and management : research and practice : a research annual v. 1. 1992 v. 2. 1993 v. 3. 1994 v. 4. 1995 v. 5, 1996 v. 6, 1997 v. 7, 1998
紙図書
edited by Teresa A. Swartz, David E. Bowen, Stephen W. BrownJAI Pressc1992-
全国の図書館
  • 著者標目Swartz, Teresa A. Bowen, David Earl Brown, Stephen Walter

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing 1st ed

Service management effectiveness : balancing strategy, organization and human resources, operations, and marketing 1st ed
紙図書
David E. Bowen, Richard B. Chase, Thomas G. Cummings, and associatesJossey-Bass1990
全国の図書館
  • 著者標目Bowen, David Earl Chase, Richard B. Cummings, T...

Customers as substitutes for leadership in service organizations : their role as non-leader sources of guidance and support

Customers as substitutes for leadership in service organizations : their role as non-leader sources of guidance and support
紙マイクロ図書
Bowen, David EarlUniversity Microfilms International1983
全国の図書館
  • 著者標目Bowen, David Earl

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