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E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
E-Service : new directions in theory and practice / edited by Roland T. Rust and P.K. Kannan.
Paper
図書
M.E. Sharpe
c2002.
<DH3-B9>
National Diet Library
Author Heading (ID)
00858007
カスタマー・エクイティ : ブランド、顧客価値、リテンションを統合する
カスタマー・エクイティ : ブランド、顧客価値、リテンションを統合する
Paper
図書
ローランド・T.ラスト, バレリー・A.ザイタムル, キャサリン・N.レモン 著, 近藤隆雄 訳
ダイヤモンド社
2001.9
<DH411-G494>
National Diet Library
Other Libraries in Japan
Author Heading (ID)
00858007
00858008 00858009 00321294
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