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The customer loyalty audit : a seven-step audit to determine how well-equipped you are to win and retain customer loyalty [2nd ed.]

The customer loyalty audit : a seven-step audit to determine how well-equipped you are to win and retain customer loyalty [2nd ed.]
Paper図書
Keki R. BhoteCambridge Strategy Publications[2010]
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence

The power of ultimate Six Sigma : Keki Bhote's proven system for moving beyond quality excellence to total business excellence
Paper図書
Keki R. BhoteAMACOMc2003
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

The ultimate six sigma : beyond quality excellence to total business excellence

The ultimate six sigma : beyond quality excellence to total business excellence
Paper図書
Keki R. BhoteAMACOMc2002
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

Beyond customer satisfaction to customer loyalty : the key to greater profitability : pbk

Beyond customer satisfaction to customer loyalty : the key to greater profitability : pbk
Paper図書
Keki R. BhoteAMA Membership Publications Division American Management Associationc1996
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

実践顧客ロイヤルティ戦略 : 獲得・維持を実現する7ステップ

実践顧客ロイヤルティ戦略 : 獲得・維持を実現する7ステップ
Paper図書
ケキ・R.ボウト 著, 三田昌弘 訳ダイヤモンド社1999.4<DH441-G345>
National Diet LibraryOther Libraries in Japan

Next operation as customer (NOAC) : how to improve quality, cost, and cycle time in service operations

Next operation as customer (NOAC) : how to improve quality, cost, and cycle time in service operations
Paper図書
Keki R. BhoteAMA Membership Publications Division, American Management Associationc1991
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

World class quality : using design of experiments to make it happen

World class quality : using design of experiments to make it happen
Paper図書
Keki R. Bhote ; foreword by Dorian ShaininAmacomc1991
Other Libraries in Japan
  • Author HeadingBhote, Keki R.

Strategic supply management : a blueprint for revitalizing the manufacturer-supplier partnership

Strategic supply management : a blueprint for revitalizing the manufacturer-supplier partnership
Paper図書
Keki R. BhoteAmerican Management Associationc1989
Other Libraries in Japan
  • Author HeadingBhote, Keki R. American Management Associati...

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