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Foundations of service level management
Foundations of service level management
Paper
図書
Rick Sturm, Wayne Morris, and Mary Jander
SAMS
c2000
Other Libraries in Japan
LCC
HF5415.53
Internal service excellence : a manager's guide to building world class internal service unit performance
Internal service excellence : a manager's guide to building world class internal service unit performance
Paper
図書
Richard D. Hays
Summit Executive Press
c1996
Other Libraries in Japan
LCC
HF5415.53
Service level agreements : measuring cost and quality in service relationships acid-free paper 1st ed
Service level agreements : measuring cost and quality in service relationships acid-free paper 1st ed
Paper
図書
Andrew Hiles
Chapman & Hall
1993
Other Libraries in Japan
LCC
HF5415.53
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