ＫａｔｓｕｙａＨｏｓｏｔａｎｉ．Ｑｕａｌｉｔｙ Ｒｅｓｏｕｒｃｅｓｃ１９９２．
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Jerry L. HarbourQuality Resourcesc1996
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Asian Productivity Organization1991.<M191-A24>
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edited by Patrick J. SweeneyQuality Resourcesc1993
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