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Multi-channel service : performance and implications for customer retention

Multi-channel service : performance and implications for customer retention
Paper図書
Harold CassabUMI Dissertation Servicesc2005
Other Libraries in Japan
  • Subject Heading...tration. local Customer relations -- Technological innovations -- United States Customer services -- Technolo...
  • Subject Heading (ID)...tration. local Customer relations -- Technological innovations -- United States Customer services -- Technolo...

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