Search results for "Customer services -- Quality control -- Handbooks, manuals, etc" | NDL Search

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1990s(1)

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The service quality handbook

Paper図書

edited by Eberhard E. Scheuing and William F. Christopher ; with contributions from 57 international expertsAMACOMc1993

Other Libraries in Japan

Subject HeadingCustomer services -- Quality control -- Handbooks, manuals, etc Total quality management -- H...
Subject Heading (ID)Customer services -- Quality control -- Handbooks, manuals, etc Total quality management -- H...

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