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Discrete stochastic models and applications for reliability engineering and statistical quality control : hbk

Discrete stochastic models and applications for reliability engineering and statistical quality control : hbk
Paper図書
Serkan EryilmazCRC Press, Taylor & Francis Group2023 [i.e. 2022]
Other Libraries in Japan
  • Subject Heading...chastic models Quality control -- Mathematical models
  • Subject Heading (ID)...chastic models Quality control -- Mathematical models

Delivering quality service : balancing customer perceptions and expectations [: pbk]

Delivering quality service : balancing customer perceptions and expectations [: pbk]
Paper図書
Valarie A. Zeithaml, A. Parasuraman, Leonard L. BerryFree Press[2010], c1990
Other Libraries in Japan
  • Subject HeadingCustomer service Service industries -- Quality control -- Mathematical models
  • Subject Heading (ID)Customer service Service industries -- Quality control -- Mathematical models

Quality by design : a clinical microsystems approach : pbk

Quality by design : a clinical microsystems approach : pbk
Paper図書
Eugene C. Nelson, Paul B. Batalden, Marjorie M. Godfrey, editors ; foreword by Donald M. BerkwickJossey-Bassc2007.
Other Libraries in Japan
  • Subject Heading...ited States -- Quality control -- Mathematical models Health services administratio...
  • Subject Heading (ID)...ited States -- Quality control -- Mathematical models Health services administratio...

Delivering quality service : balancing customer perceptions and expectations

Delivering quality service : balancing customer perceptions and expectations
Paper図書
Valarie A. Zeithaml, A. Parasuraman, Leonard L. BerryFree Pressc1990
Other Libraries in Japan
  • Subject HeadingCustomer service Service industries -- Quality control -- Mathematical models
  • Subject Heading (ID)Customer service Service industries -- Quality control -- Mathematical models

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