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デジタル・サービタイゼーション : 企業間関係および市場感知能力が製造業のサービス化へ与える影響

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デジタル・サービタイゼーション : 企業間関係および市場感知能力が製造業のサービス化へ与える影響

国立国会図書館請求記号
Z71-B410
国立国会図書館書誌ID
034014186
資料種別
記事
著者
須賀 涼太ほか
出版者
[神戸] : [日本商業学会]
出版年
2024-09
資料形態
掲載誌名
流通研究 = International journal of marketing & distribution / 日本商業学会 編 27(1・2):2024.9
掲載ページ
p.19-36
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資料種別
記事
著者・編者
須賀 涼太
西岡 健一
南 知惠子
並列タイトル等
Digital Servitization : The Effect of Buyer-Seller Relationships and Market Sensing on the Servitization of Manufacturing
タイトル(掲載誌)
流通研究 = International journal of marketing & distribution / 日本商業学会 編
巻号年月日等(掲載誌)
27(1・2):2024.9
掲載巻
27
掲載号
1・2
掲載ページ
19-36
掲載年月日(W3CDTF)
2024-09
ISSN(掲載誌)
1345-9015
ISSN-L(掲載誌)
1345-9015
出版事項(掲載誌)
[神戸] : [日本商業学会]
出版地(国名コード)
JP
本文の言語コード
jpn
NDLC
対象利用者
一般
所蔵機関
国立国会図書館
請求記号
Z71-B410
連携機関・データベース
国立国会図書館 : 国立国会図書館雑誌記事索引
書誌ID(NDLBibID)
034014186
整理区分コード
632

デジタル

要約等
<p>本論文の目的は,製造業がデジタル・トランスフォーメーションを背景にサービス化を推進する際に,組織資源である企業間関係,組織能力である市場感知能力がいかに影響を与えるかを明らかにすることにある。製造業勤務者に質問紙調査を行い,サービス化程度を従属変数とし,情報通信技術,サプライヤーとの関係性,顧客との関係性,市場感知能力,さらに市場感知能力と企業間関係との交互作用を説明変数候補とするモデルを階層的重回帰分析により検証した。分析結果から,情報通信技術,顧客関係,市場感知能力がサービス化に影響することが示され,また,サプライヤーとの関係性は単独では影響を持たないが,市場感知能力との交互作用によりサービス化に影響することが示された。これらの結果により,製造業のサービス化は,従来の研究では看過されてきた企業間関係と市場感知能力というマーケティングに関する資源が重要な役割を果たすことが明らかになった。</p>
DOI
10.5844/jsmd.27.1-2_19
オンライン閲覧公開範囲
インターネット公開
連携機関・データベース
科学技術振興機構 : J-STAGE

デジタル

要約等
<p>本論文の目的は,製造業がデジタル・トランスフォーメーションを背景にサービス化を推進する際に,組織資源である企業間関係,組織能力である市場感知能力がいかに影響を与えるかを明らかにすることにある。製造業勤務者に質問紙調査を行い,サービス化程度を従属変数とし,情報通信技術,サプライヤーとの関係性,顧客との関係性,市場感知能力,さらに市場感知能力と企業間関係との交互作用を説明変数候補とするモデルを階層的重回帰分析により検証した。分析結果から,情報通信技術,顧客関係,市場感知能力がサービス化に影響することが示され,また,サプライヤーとの関係性は単独では影響を持たないが,市場感知能力との交互作用によりサービス化に影響することが示された。これらの結果により,製造業のサービス化は,従来の研究では看過されてきた企業間関係と市場感知能力というマーケティングに関する資源が重要な役割を果たすことが明らかになった。</p>
参照
Digital servitization business models in ecosystems: A theory of the firm
Servitization of the manufacturing firm
Interfirm Relational Drivers of Customer Value
Organizational capabilities for pay-per-use services in product-oriented companies
On the evaluation of structural equation models
A quantitative investigation of the role of information and communication technologies in the implementation of a product-service system
Forming Successful Business-to-Business Services in Goods-Dominant Firms
Digital servitization: Crossing the perspectives of digitization and servitization
Capability configurations for advanced service offerings in manufacturing firms: Using fuzzy set qualitative comparative analysis
Information technologies and product-service innovation: The moderating role of service R&D team structure
A providers’ perspective on supplier relationships in performance-based contracting
Service addition as business market strategy: identification of transition trajectories
The Dark Side of Close Relationships
Developing Buyer-Seller Relationships
Self-Reports in Organizational Research: Problems and Prospects
Balancing exploration and exploitation: The moderating role of competitive intensity
Buyer–Seller Relationships in Business Markets
The measurement of degree of servitization: literature review and recommendations
Digital servitization in manufacturing: A systematic literature review and research agenda
The relationship between marketing agility and financial performance under different levels of market turbulence
Process and knowledge management in a collaborative maintenance planning system for high value machine tools
Key supplier involvement in IT-enabled operations: When does it lead to improved performance?
The roles of internet of things technology in enabling servitized business models: A systematic literature review
Exploitation or exploration in service business development?
Using Exploratory and Exploitative Market Learning for New Product Development<sup>*</sup>
The curvilinear relationship between digitalization and firm's environmental performance
Can big data and predictive analytics improve social and environmental sustainability?
Gaining comparative advantage in supply chain relationships: the mediating role of market-oriented IT competence
Improving high-tech enterprise innovation in big data environment: A combinative view of internal and external governance
Transformational shifts through digital servitization
To outcomes and beyond: Discursively managing legitimacy struggles in outcome business models
The influences of Internet-based collaboration and intimate interactions in buyer–supplier relationship on product innovation
Remote monitoring technology and servitised strategies – factors characterising the organisational application
Towards the next generation of manufacturing: implications of big data and digitalization in the context of industry 4.0
Restructuring towards a Service Orientation: The Strategic Challenges
Dynamic capabilities and strategic management
The Effect of National Culture on the Choice of Entry Mode
Building dynamic capabilities by leveraging big data analytics: The role of organizational inertia
Digital Supply Chain: Literature review and a proposed framework for future research
Organizing for digital servitization: A service ecosystem perspective
Integrated solutions from a service-centered perspective: Applicability and limitations in the capital goods industry
Internet of things technologies, digital servitization and business model innovation in BtoB manufacturing firms
Tensions in digital servitization through a paradox lens
Examining the link between marketing controls and firm performance: The mediating effect of market-focused learning capability
The impact of digitalization and servitization on the financial performance of a firm: an empirical analysis
Managing the market learning process
Reconceptualizing the Service Paradox in Engineering Companies: Is HR a Missing Link?
Market-Sensing Capability and Business Performance of Retail Entrepreneurs
Proactive approach to smart maintenance and logistics as a auxiliary and service processes in a company
Enabling service innovation: A dynamic capabilities approach
The role of the market sub-system and the socio-technical sub-system in innovation and firm performance: a dynamic capabilities approach
The wider implications of business-model research
The servitization of manufacturing
Moderation in Management Research: What, Why, When, and How
A Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1
Product services for a resource-efficient and circular economy – a review
A longitudinal analysis of supplier involvement in buyers’ new product development: working relations, inter-dependence, co-innovation, and performance outcomes
Determinants of Continuity in Conventional Industrial Channel Dyads
Firm Resources and Sustained Competitive Advantage
Managing the transition from products to services
Promoting Relationship Learning
Hybrid Offerings: How Manufacturing Firms Combine Goods and Services Successfully
Explicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performance
Moving from products to solutions: Strategic approaches for developing capabilities
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<i>Review:</i> Information Technology and Organizational Performance: An Integrative Model of IT Business Value1
Overcoming the Service Paradox in Manufacturing Companies
Service infusion as agile incrementalism in action
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Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences
Asset Stock Accumulation and Sustainability of Competitive Advantage
The Role of Soft Factors in Implementing a Service-Oriented Strategy in Industrial Marketing Companies
<b>Research Note</b>—Information Technology in Supply Chains: The Value of IT-Enabled Resources Under Competition
The performance impact of industrial services and service orientation on manufacturing companies
Interfirm Strategic Information Flows in Logistics Supply Chain Relationships1
Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between Organizations
Market Intelligence Dissemination across Functional Boundaries
Clarifying the concept of product–service system
The Effects of Supplier Involvement and Knowledge Protection on Product Innovation in Customer–Supplier Relationships: A Study of Global Automotive Suppliers in <scp>C</scp>hina
Developing integrated solution offerings for remote diagnostics
Employing the business model concept to support the adoption of product–service systems (PSS)
The impact of service orientation in corporate culture on business performance in manufacturing companies
IoT powered servitization of manufacturing – an exploratory case study
The Capabilities of Market-Driven Organizations
The relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalization
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連携機関・データベース
国立情報学研究所 : CiNii Research
提供元機関・データベース
Japan Link Center
雑誌記事索引データベース
Crossref
科学研究費助成事業データベース
書誌ID(NDLBibID)
034014186