デジタル・サービタイゼーション : 企業間関係および市場感知能力が製造業のサービス化へ与える影響
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- 資料種別
- 記事
- 著者・編者
- 須賀 涼太西岡 健一南 知惠子
- 並列タイトル等
- Digital Servitization : The Effect of Buyer-Seller Relationships and Market Sensing on the Servitization of Manufacturing
- タイトル(掲載誌)
- 流通研究 = International journal of marketing & distribution / 日本商業学会 編
- 巻号年月日等(掲載誌)
- 27(1・2):2024.9
- 掲載巻
- 27
- 掲載号
- 1・2
- 掲載ページ
- 19-36
- 掲載年月日(W3CDTF)
- 2024-09
- ISSN(掲載誌)
- 1345-9015
- ISSN-L(掲載誌)
- 1345-9015
- 出版事項(掲載誌)
- [神戸] : [日本商業学会]
- 出版地(国名コード)
- JP
- 本文の言語コード
- jpn
- NDLC
- 対象利用者
- 一般
- 所蔵機関
- 国立国会図書館
- 請求記号
- Z71-B410
- 連携機関・データベース
- 国立国会図書館 : 国立国会図書館雑誌記事索引
- 書誌ID(NDLBibID)
- 034014186
- 整理区分コード
- 632
- 要約等
- <p>本論文の目的は,製造業がデジタル・トランスフォーメーションを背景にサービス化を推進する際に,組織資源である企業間関係,組織能力である市場感知能力がいかに影響を与えるかを明らかにすることにある。製造業勤務者に質問紙調査を行い,サービス化程度を従属変数とし,情報通信技術,サプライヤーとの関係性,顧客との関係性,市場感知能力,さらに市場感知能力と企業間関係との交互作用を説明変数候補とするモデルを階層的重回帰分析により検証した。分析結果から,情報通信技術,顧客関係,市場感知能力がサービス化に影響することが示され,また,サプライヤーとの関係性は単独では影響を持たないが,市場感知能力との交互作用によりサービス化に影響することが示された。これらの結果により,製造業のサービス化は,従来の研究では看過されてきた企業間関係と市場感知能力というマーケティングに関する資源が重要な役割を果たすことが明らかになった。</p>
- DOI
- 10.5844/jsmd.27.1-2_19
- オンライン閲覧公開範囲
- インターネット公開
- 連携機関・データベース
- 科学技術振興機構 : J-STAGE
- 要約等
- <p>本論文の目的は,製造業がデジタル・トランスフォーメーションを背景にサービス化を推進する際に,組織資源である企業間関係,組織能力である市場感知能力がいかに影響を与えるかを明らかにすることにある。製造業勤務者に質問紙調査を行い,サービス化程度を従属変数とし,情報通信技術,サプライヤーとの関係性,顧客との関係性,市場感知能力,さらに市場感知能力と企業間関係との交互作用を説明変数候補とするモデルを階層的重回帰分析により検証した。分析結果から,情報通信技術,顧客関係,市場感知能力がサービス化に影響することが示され,また,サプライヤーとの関係性は単独では影響を持たないが,市場感知能力との交互作用によりサービス化に影響することが示された。これらの結果により,製造業のサービス化は,従来の研究では看過されてきた企業間関係と市場感知能力というマーケティングに関する資源が重要な役割を果たすことが明らかになった。</p>
- DOI
- 10.5844/jsmd.27.1-2_19
- 関連情報(URI)
- 参照
- Digital servitization business models in ecosystems: A theory of the firmServitization of the manufacturing firmInterfirm Relational Drivers of Customer ValueOrganizational capabilities for pay-per-use services in product-oriented companiesOn the evaluation of structural equation modelsA quantitative investigation of the role of information and communication technologies in the implementation of a product-service systemForming Successful Business-to-Business Services in Goods-Dominant FirmsDigital servitization: Crossing the perspectives of digitization and servitizationCapability configurations for advanced service offerings in manufacturing firms: Using fuzzy set qualitative comparative analysisInformation technologies and product-service innovation: The moderating role of service R&D team structureA providers’ perspective on supplier relationships in performance-based contractingService addition as business market strategy: identification of transition trajectoriesThe Dark Side of Close RelationshipsDeveloping Buyer-Seller RelationshipsSelf-Reports in Organizational Research: Problems and ProspectsBalancing exploration and exploitation: The moderating role of competitive intensityBuyer–Seller Relationships in Business MarketsThe measurement of degree of servitization: literature review and recommendationsDigital servitization in manufacturing: A systematic literature review and research agendaThe relationship between marketing agility and financial performance under different levels of market turbulenceProcess and knowledge management in a collaborative maintenance planning system for high value machine toolsKey supplier involvement in IT-enabled operations: When does it lead to improved performance?The roles of internet of things technology in enabling servitized business models: A systematic literature reviewExploitation or exploration in service business development?Using Exploratory and Exploitative Market Learning for New Product Development<sup>*</sup>The curvilinear relationship between digitalization and firm's environmental performanceCan big data and predictive analytics improve social and environmental sustainability?Gaining comparative advantage in supply chain relationships: the mediating role of market-oriented IT competenceImproving high-tech enterprise innovation in big data environment: A combinative view of internal and external governanceTransformational shifts through digital servitizationTo outcomes and beyond: Discursively managing legitimacy struggles in outcome business modelsThe influences of Internet-based collaboration and intimate interactions in buyer–supplier relationship on product innovationRemote monitoring technology and servitised strategies – factors characterising the organisational applicationTowards the next generation of manufacturing: implications of big data and digitalization in the context of industry 4.0Restructuring towards a Service Orientation: The Strategic ChallengesDynamic capabilities and strategic managementThe Effect of National Culture on the Choice of Entry ModeBuilding dynamic capabilities by leveraging big data analytics: The role of organizational inertiaDigital Supply Chain: Literature review and a proposed framework for future researchOrganizing for digital servitization: A service ecosystem perspectiveIntegrated solutions from a service-centered perspective: Applicability and limitations in the capital goods industryInternet of things technologies, digital servitization and business model innovation in BtoB manufacturing firmsTensions in digital servitization through a paradox lensExamining the link between marketing controls and firm performance: The mediating effect of market-focused learning capabilityThe impact of digitalization and servitization on the financial performance of a firm: an empirical analysisManaging the market learning processReconceptualizing the Service Paradox in Engineering Companies: Is HR a Missing Link?Market-Sensing Capability and Business Performance of Retail EntrepreneursProactive approach to smart maintenance and logistics as a auxiliary and service processes in a companyEnabling service innovation: A dynamic capabilities approachThe role of the market sub-system and the socio-technical sub-system in innovation and firm performance: a dynamic capabilities approachThe wider implications of business-model researchThe servitization of manufacturingModeration in Management Research: What, Why, When, and HowA Resource-Based Perspective on Information Technology Capability and Firm Performance: An Empirical Investigation1Product services for a resource-efficient and circular economy – a reviewA longitudinal analysis of supplier involvement in buyers’ new product development: working relations, inter-dependence, co-innovation, and performance outcomesDeterminants of Continuity in Conventional Industrial Channel DyadsFirm Resources and Sustained Competitive AdvantageManaging the transition from products to servicesPromoting Relationship LearningHybrid Offerings: How Manufacturing Firms Combine Goods and Services SuccessfullyExplicating dynamic capabilities: the nature and microfoundations of (sustainable) enterprise performanceMoving from products to solutions: Strategic approaches for developing capabilitiesDigitization capability and the digitalization of business models in business-to-business firms: Past, present, and future<i>Review:</i> Information Technology and Organizational Performance: An Integrative Model of IT Business Value1Overcoming the Service Paradox in Manufacturing CompaniesService infusion as agile incrementalism in actionBoosting servitization through digitization: Pathways and dynamic resource configurations for manufacturersApplied Multiple Regression/Correlation Analysis for the Behavioral SciencesAsset Stock Accumulation and Sustainability of Competitive AdvantageThe Role of Soft Factors in Implementing a Service-Oriented Strategy in Industrial Marketing Companies<b>Research Note</b>—Information Technology in Supply Chains: The Value of IT-Enabled Resources Under CompetitionThe performance impact of industrial services and service orientation on manufacturing companiesInterfirm Strategic Information Flows in Logistics Supply Chain Relationships1Relationships between Providers and Users of Market Research: The Dynamics of Trust within and between OrganizationsMarket Intelligence Dissemination across Functional BoundariesClarifying the concept of product–service systemThe Effects of Supplier Involvement and Knowledge Protection on Product Innovation in Customer–Supplier Relationships: A Study of Global Automotive Suppliers in <scp>C</scp>hinaDeveloping integrated solution offerings for remote diagnosticsEmploying the business model concept to support the adoption of product–service systems (PSS)The impact of service orientation in corporate culture on business performance in manufacturing companiesIoT powered servitization of manufacturing – an exploratory case studyThe Capabilities of Market-Driven OrganizationsThe relationship between digitalization and servitization: The role of servitization in capturing the financial potential of digitalizationService growth in product firms: Past, present, and future
- 連携機関・データベース
- 国立情報学研究所 : CiNii Research
- 提供元機関・データベース
- Japan Link Center雑誌記事索引データベースCrossref科学研究費助成事業データベース
- 書誌ID(NDLBibID)
- 034014186