Total quality Management : the information business, key issue 92 : based on the papers given at a one day conference on Total Quality Management (TQM) in library and information services with additional material, held at the University of Hertfordshire on 9 September 1992 at the International Library Technology Fair / and jointly organised by Hertis Information and Research and Task Force Pro Libra Ltd. (The information business : key issue series)
Total quality Management : the information business, key issue 92 : based on the papers given at a one day conference on Total Quality Management (TQM) in library and information services with additional material, held at the University of Hertfordshire on 9 September 1992 at the International Library Technology Fair / and jointly organised by Hertis Information and Research and Task Force Pro Libra Ltd.