Conflict management for libraries : strategies for a positive, productive workplace / Jack G. Montgomery and Eleanor I. Cook ; with contributions by Pat Wagner and Glenda Hubbard.
Related URL: Table of contents http: //catdir.loc.gov/catdir/toc/ecip055/2004030722.html.
資料詳細
内容細目:
Bringing personal baggage to workIdentify the actors : all the world's a stage...The role of unions...
要約等:
After a research survey, the expert authors examined the comon causes of workplace conflict in libraries. The authors have developed 17 scenarios of c...