2012 9th international conference on service systems and service management : (ICSSSM 2012) : Shanghai, China : 2-4 July 2012 : ICSSSM12 : Jul 2012, Shanghai, China.
国立国会図書館請求記号
M17-13-1109
国立国会図書館書誌ID
024052265
資料種別
図書
著者
International Conference on Services Systems and Services Management (9th : 2012 : Shanghai, China)ほか