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This study aimed to investigate determinants and protective strategies for the resignation of healthcare workers resulting from patient-derived nuisance in medical institutions. We conducted a cross-sectional survey in the 57 hospitals in Mie Prefecture, Japan. A random sampling of 775 employees (physicians, nurses, administrators and other healthcare workers) was provided self-administered questionnaires. Among 480 participants who experienced patient-derived nuisance, 132 participants considered resignation as a result, giving an estimated prevalence of 17.1% [95%CI: 14.4 to 19.8%] of all respondents. Non-physical nuisances such as ""demand for an unwarranted apology"" (OR: 2.57 [95% CI: 1.61 to 4.12]) had higher ORs for considering resignation than other kinds of nuisance. In contrast, OR for the provision of human support by medical institutions was 0.49 [95% CI: 0.28 to 0.86]. Human support was associated with alleviation of the intention to resign.
本文 / Department of Public Health and Occupational Medicine, Mie University Graduate School ofMedicine
30p
http://dx.doi.org/10.1080/19338244.2016.1140628
DOIinfo:doi/10.1080/19338244.2016.1140628
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