一般注記Summary:"Key Performance Indicators (KPIs) are widely used across organizations. However, are they fully understood in how they can properly shape, improve or even undermine organizational systems and outcomes? This book presents a framework and tools for measuring and managing performance at various levels within an organization, and helps managers re-think the ways to implement KPIs to meet organizational goals. Innovative performance measurement and management is a vital function within any organisation irrespective of its size and industry. Measuring and managing performance (whether on an individual, team or departmental basis) assists management in calibrating their established strategic goals by providing an insight into how well their employees and the organisation are doing and identifying areas of concern for rectification and improvement. This book focuses on the practicality of the performance management tools (for example, Performance Analytics; Performance Reporting; Critical Success Factors; Ba
Includes bibliographical references and index
連携機関・データベース国立情報学研究所 : CiNii Research
NACSIS書誌ID（NCID）https://ci.nii.ac.jp/ncid/BD0451979X : BD0451979X