雑誌京都マネジメント・レビュー
Volume number44号 2024年3月
Article顧客感動と顧客満足の...

顧客感動と顧客満足のロイヤルティへの影響力に関する文献レビュー

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CiNii Research

顧客感動と顧客満足のロイヤルティへの影響力に関する文献レビュー

Call No. (NDL)
Z71-H518
Bibliographic ID of National Diet Library
033412147
Material type
記事
Author
涌田 龍治
Publisher
[京都] : 京都産業大学マネジメント研究会
Publication date
2024-03
Material Format
Paper
Journal name
京都マネジメント・レビュー (44):2024.3
Publication Page
p.1-9
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Material Type
記事
Title
顧客感動と顧客満足のロイヤルティへの影響力に関する文献レビュー
Author/Editor
涌田 龍治
Author Heading
涌田 龍治
Alternative Title
Impact of Customer Delight and Customer Satisfaction on Loyalty : A Literature Review
Periodical title
京都マネジメント・レビュー
No. or year of volume/issue
(44):2024.3
Issue
44
Pages
1-9
Publication date of volume/issue (W3CDTF)
2024-03