苦情を宝に変えるポイント (特集不満・要望をサービス改善に活かそう)

苦情を宝に変えるポイント

(特集不満・要望をサービス改善に活かそう)

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Material Type: 記事
Title: 苦情を宝に変えるポイント
Author/Editor: 井上修一
Series Title: 特集不満・要望をサービス改善に活かそう
Author Heading: 井上修一
Periodical title: ふれあいケア
No. or year of volume/issue: 17(1) 2011.1
Volume: 17
Issue: 1
Pages: 21～25
Publication date of volume/issue (W3CDTF): 2011-01
ISSN (Periodical Title): 1341-6383
ISSN-L (Periodical Title): 1341-6383
Publication (Periodical Title): 東京 : 全国社会福祉協議会
Place of Publication (Country Code): JP
Text Language Code: jpn
NDLC: ZE5
Target Audience: 一般
Holding library: 国立国会図書館
Call No.: Z6-B627
Data Provider (Database): 国立国会図書館 : 国立国会図書館雑誌記事索引
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 10946502
http://id.ndl.go.jp/bib/10946502
Bibliographic Record Category (NDL): 632