イクスピアリにおけるゲストサービスの実践と考え方 (特集 NEXT WAVE "感動"を与える顧客サービスの実践--カスタマーサービスは「顧客感動」の時代へ)
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- Material Type
- 記事
- Author/Editor
- 立花 正幸
- Author Heading
- Periodical title
- URERU
- No. or year of volume/issue
- (通号 365) 2004.3
- Sequential issue number
- 365
- Pages
- 12～15
- Publication date of volume/issue (W3CDTF)
- 2004-03