事例1 患者さまの視点に立った接遇の実現に向けて--患者さまとのパイプ役となる「コンシェルジュ」を採用 (患者サービスを追求する)

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事例1 患者さまの視点に立った接遇の実現に向けて--患者さまとのパイプ役となる「コンシェルジュ」を採用

(患者サービスを追求する)

Call No. (NDL)
Z19-B384
Bibliographic ID of National Diet Library
7338444
Material type
記事
Author
鈴木 清隆ほか
Publisher
東京 : 産労総合研究所
Publication date
2005-07-01
Material Format
Paper
Journal name
医事業務 : bi-weekly medical services 12(256) 2005.7.1
Publication Page
p.4~9
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Paper

Material Type
記事
Author/Editor
鈴木 清隆
立原 彩
Periodical title
医事業務 : bi-weekly medical services
No. or year of volume/issue
12(256) 2005.7.1
Volume
12
Issue
256
Pages
4~9