顧客満足度への経済変動バイアスの影響と企業努力を反映するその補正方法について

Journal name: 品質 = Quality : journal of the Japanese Society for Quality Control 39(1) (通号 150) 2009

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Material Type: 記事
Title: 顧客満足度への経済変動バイアスの影響と企業努力を反映するその補正方法について
Author/Editor: Bjorn Frank
須藤秀一
圓川隆夫
Author Heading: Bjorn Frank
須藤秀一
圓川隆夫
Alternative Title: Removing economic influences from customer satisfaction scores to assess managerial performance in marketing
Periodical title: 品質 = Quality : journal of the Japanese Society for Quality Control
No. or year of volume/issue: 39(1) (通号 150) 2009
Volume: 39
Issue: 1
Sequential issue number: 150
Pages: 119～128
Publication date of volume/issue (W3CDTF): 2009
ISSN (Periodical Title): 0386-8230
ISSN-L (Periodical Title): 0386-8230
Publication (Periodical Title): 東京 : 日本品質管理学会
Place of Publication (Country Code): JP
Text Language Code: jpn
NDLC: ZD25
Target Audience: 一般
Holding library: 国立国会図書館
Call No.: Z4-463
Data Provider (Database): 国立国会図書館 : 国立国会図書館雑誌記事索引
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 9797758
http://id.ndl.go.jp/bib/9797758
Bibliographic Record Category (NDL): 632