Ｃｕｓｔｏｍｅｒ　ｓａｔｉｓｆａｃｔｉｏｎ　ｔｈｒｏｕｇｈ　ｔｏｔａｌ　ｑｕａｌｉｔｙ

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Material Type: 図書
ISBN: 0862382726
Title: Ｃｕｓｔｏｍｅｒ　ｓａｔｉｓｆａｃｔｉｏｎ　ｔｈｒｏｕｇｈ　ｔｏｔａｌ　ｑｕａｌｉｔｙ
Title Transcription: ＣＵＳＴＯＭＥＲ　ＳＡＴＩＳＦＡＣＴＩＯＮ　ＴＨＲＯＵＧＨ　ＴＯＴＡＬ　ＱＵＡＬＩＴＹ
Author/Editor: ＪｏｈｎＨ．Ｗｅｌｌｅｍｉｎ．
Title Heading: Ｃｕｓｔｏｍｅｒ　ｓａｔｉｓｆａｃｔｉｏｎ　ｔｈｒｏｕｇｈ　ｔｏｔａｌ　ｑｕａｌｉｔｙＣＵＳＴＯＭＥＲ　ＳＡＴＩＳＦＡＣＴＩＯＮ　ＴＨＲＯＵＧＨ　ＴＯＴＡＬ　ＱＵＡＬＩＴＹ
Author Heading: Ｗｅｌｌｅｍｉｎ, Ｊｏｈｎ, Ｈ．ＷＥＬＬＥＭＩＮ, ＪＯＨＮ, Ｈ．
Publication, Distribution, etc.: ［Ｓ．ｌ．］ : Ｃｈａｒｔｗｅｌｌ－Ｂｒａｔｔ
Publication Date: ｃ１９９０．
Publication Date (W3CDTF): 1990
Extent: １１７　ｐ． ; ２３　ｃｍ．
Text Language Code: 003
NDC 8th ed.: 336.66
NDC 10th ed.: 336.66 : Business management
Target Audience: 一般
Availability: -
Holding library: 横浜市立図書館
Note (Library): 中央図書館書庫（調中）・‐・‐
Call No.: 336.68
Data Provider (Database): 横浜市立図書館 : 公共図書館蔵書
Bibliographic ID (SomokuID): 1194012542
0005027098
KN MARC No.: OCKI93306429