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図書

ホテルオークラ「橋本流」クレーム対応術 : お客様の心をつかむ50のマニュアル

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ホテルオークラ「橋本流」クレーム対応術 : お客様の心をつかむ50のマニュアル

Call No. (NDL)
DK266-G42
Bibliographic ID of National Diet Library
000002713835
Material type
図書
Author
橋本保雄 著
Publisher
大和出版
Publication date
1998.11
Material Format
Paper
Capacity, size, etc.
195p ; 19cm
NDC
689.8
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Paper

Material Type
図書
ISBN
4-8047-1505-3
Title Transcription
ホテル オークラ ハシモトリュウ クレーム タイオウジュツ : オキャクサマ ノ ココロ オ ツカム 50 ノ マニュアル
Author/Editor
橋本保雄 著
Author Heading
橋本, 保雄, 1931-2006 ハシモト, ヤスオ, 1931-2006 ( 00174693 )Authorities
Publication, Distribution, etc.
Publication Date
1998.11
Publication Date (W3CDTF)
1998
Extent
195p