Customer service : a how-to-do-it manual for librarians / Suzanne Walters. (How-to-do-it manuals for librarians ; no. 41)

Customer service : a how-to-do-it manual for librarians / Suzanne Walters.

(How-to-do-it manuals for librarians ; no. 41)

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Material Type: 図書
ISBN (error code): 155570137X
Title: Customer service : a how-to-do-it manual for librarians / Suzanne Walters.
Series Title: How-to-do-it manuals for librarians ; no. 41
Title Heading: How-to-do-it manuals for libraries ; no. 41.
Author Heading: Walters, Suzanne.
Publication, Distribution, etc.: New York : Neal-Schuman Publishers
Publication Date: c1994.
Publication Date (W3CDTF): 1994
Extent: iii, 115 p. : ill. ; 28 cm.
Place of Publication (Country Code): US
Text Language Code: eng
Subject Heading: 図書館∥閲覧・利用. Tosyokan∥Eturanriyo.
図書館と社会. Tosyokantosyakai.
サービス. Sabisu.
アメリカ合衆国. Amerikagassyukoku.
Libraries and readers -- United States.
Customer services -- United States.
LCC: Z711
DDC: 025.5
NDLC: UL711
Note (Bibliography): Includes bibliographical references (p. 111-113) and index.
Holding library: 国立国会図書館
Call No.: UL711-A57
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000003262986
http://id.ndl.go.jp/bib/000003262986
LC Control Number: 94006277 //r95
https://lccn.loc.gov/94006277
Bibliographic Record Category (NDL): 211