The Quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook. (A Harvard business review book)

The Quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.

(A Harvard business review book)

Call No. (NDL): DH3-A27
Bibliographic ID of National Diet Library: 000003267052

Material type: 図書

Author: Reichheld, Frederick F.

Publisher: Harvard Business School Press

Publication date: c1996.

Material Format: Paper

Capacity, size, etc.: xxvi, 278 p. : ill. ; 24 cm.

NDC: -

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Notes on use

Note (General)：: Includes index.

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Paper

Material Type: 図書
ISBN: 0875847455 (alk. paper)
Title: The Quest for loyalty : creating value through partnership / edited with an introduction by Frederick F. Reichheld ; foreword by Scott D. Cook.
Series Title: A Harvard business review book
Title Heading: Harvard business review book series
Author Heading: Reichheld, Frederick F. ( 00693630 )Authorities
Publication, Distribution, etc.: Boston, MA : Harvard Business School Press
Publication Date: c1996.
Publication Date (W3CDTF): 1996
Extent: xxvi, 278 p. : ill. ; 24 cm.
Place of Publication (Country Code): US
Text Language Code: eng
Subject Heading: 経営学. Keieigaku.
人間関係. Ningenkankei.
Customer relations.
Loyalty.
Employee loyalty.
Corporations -- Investor relations.
LCC: HF5415.5
DDC: 658.8/12
NDLC: DH3
Note (General): Includes index.
Holding library: 国立国会図書館
Call No.: DH3-A27
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000003267052
http://id.ndl.go.jp/bib/000003267052
LC Control Number: 96022727 //r97
https://lccn.loc.gov/96022727
Bibliographic Record Category (NDL): 211