Extent32 p. ; 28 cm. + 1 CD-ROM (4 3/4 in.)
Note (System Details)System requirements for accompanying disc: Windows 95 and higher.
Note (General)Government document call number: GS 1.2: D 56.
Title from cover.
"May 2002"--P. 4 of cover.
"This guide ... presents an emerging perspective of citizen-centric government as a driver for sound and timely implementation of three promising enterprise tools ... 1) voice application networks, 2) eXtensible Markup Language (XML) , and 3) Networked improvement communities through collaborative Web space and face-to-face meetings. These tools ... will help expand civil and digital opportunities to meet public expectations for access and equity"--P. 3.
Note (Bibliography)Includes bibliographical references.
Note (Additional Physical Form Available)Also available in Word document format via the Internet.
Cataloging RuleAnglo-American Cataloging Rules