Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.

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Material Type: 図書
ISBN: 1856044491
Title: Building a successful customer-service culture : a guide for library and information managers / edited by Maxine Melling and Joyce Little.
Author Heading: Melling, Maxine.
Little, Joyce.
Publication, Distribution, etc.: London : Facet
Publication Date: 2002.
Publication Date (W3CDTF): 2002
Extent: xii, 212 p. ; 24 cm.
Place of Publication (Country Code): GB
Text Language Code: eng
Subject Heading: Libraries and readers.
Libraries -- Customer services.
DDC: 025.5
NDLC: UL511
Note (Bibliography): Includes bibliographical references and index.
Holding library: 国立国会図書館
Call No.: UL511-B1
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000004055253
http://id.ndl.go.jp/bib/000004055253
RLIN No.: NCDGBLP2170-B
Cataloging Rule: Anglo-American Cataloging Rules
Bibliographic Record Category (NDL): 211