図書

When people complain [microform] : using communication, negotiation and problem solving to resolve complaints / [Lorenz W. Aggens] ; produced for Office of the Deputy Chief of Staff, Engineer, U.S. Army, Europe, and Seventh Army (IWR report ; 91-R-4)

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When people complain [microform] : using communication, negotiation and problem solving to resolve complaints / [Lorenz W. Aggens] ; produced for Office of the Deputy Chief of Staff, Engineer, U.S. Army, Europe, and Seventh Army

(IWR report ; 91-R-4)

Call No. (NDL)
YCA-D 103.57/5:91-R-4
Bibliographic ID of National Diet Library
000006587345
Material type
図書
Author
Aggens, Lorenz Wほか
Publisher
-
Publication date
1991
Material Format
Microform
Capacity, size, etc.
microfiche ; 11 × 15 cm
NDC
-
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Notes on use

Note (General):

Distributed to depository libraries in microficheShipping list no.: 92-1621-M"June 1991."...

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Microform

Material Type
図書
Publication Date (W3CDTF)
1991
Extent
microfiche
Size
11 × 15 cm
Alternative Title
Using communication, negotiation and problem solving to resolve complaints
Place of Publication (Country Code)
US
Text Language Code
eng