Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich. 2nd ed.

Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.

2nd ed.

Notes on use

Note (General)：: Rev. ed. of: Improving service quality. 1995.Related URL: Table of contents http: //www.loc.gov/catdir/toc/fy0601/2005043912.html.

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Material Type: 図書
ISBN: 0849338190 (ISBN-10)
9780849338199 (ISBN-13)
Title: Improving service quality in the global economy : achieving high performance in public and private sectors / Michael E. Milakovich.
Edition: 2nd ed.
Author Heading: Milakovich, Michael E.
Publication, Distribution, etc.: Boca Raton, FL : Auerbach Publications
Publication Date: 2006.
Publication Date (W3CDTF): 2005
Extent: xix , 406 p. : ill. ; 25 cm.
Place of Publication (Country Code): US
Text Language Code: eng
Subject Heading: Industrial management.
Service industries -- Management.
Quality control.
LCC: HD31
DDC: 658.5/62
NDLC: DH371
Note (General): Rev. ed. of: Improving service quality. 1995.
Related URL: Table of contents http: //www.loc.gov/catdir/toc/fy0601/2005043912.html.
Note (Bibliography): Includes bibliographical references (p. 345-360) and index.
Holding library: 国立国会図書館
Call No.: DH371-B7
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000008127309
http://id.ndl.go.jp/bib/000008127309
LC Control Number: 2005043912
https://lccn.loc.gov/2005043912
RLIN No.: DCLC2005043912-B
Cataloging Rule: Anglo-American Cataloging Rules
Bibliographic Record Category (NDL): 211