Success at the enquiry desk : successful enquiry answering, every time / Tim Buckley Owen. 5th ed.

Success at the enquiry desk : successful enquiry answering, every time / Tim Buckley Owen.

5th ed.

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Material Type: 図書
ISBN: 1856046001 (pbk.)
9781856046008 (pbk.)
Title: Success at the enquiry desk : successful enquiry answering, every time / Tim Buckley Owen.
Edition: 5th ed.
Author Heading: Owen, Tim, 1948-
Publication, Distribution, etc.: London : Facet Pub.
Publication Date: 2006.
Publication Date (W3CDTF): 2006
Extent: xx, 134 p. ; 24 cm.
Place of Publication (Country Code): GB
Text Language Code: eng
Subject Heading: Reference services (Libraries) -- Great Britain.
Information services -- Quality control.
Libraries -- Customer services.
Reference services (Libraries)
LCC: Z711
DDC: 025.52
NDLC: UL731
Note (General): Previous ed.: 2003.
Note (Bibliography): Includes bibliographical references and index.
Holding library: 国立国会図書館
Call No.: UL731-B12
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000008727857
http://id.ndl.go.jp/bib/000008727857
OCLC No.: 64315435
https://www.worldcat.org/oclc/64315435
Cataloging Rule: Anglo-American Cataloging Rules
Bibliographic Record Category (NDL): 211