Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.

• Material Type: 図書
• ISBN: 9781409400998 (hardback : alk. paper)
• Title: Looking beyond the runway : airlines innovating with best practices while facing realities / Nawal K. Taneja.
• Author Heading: Taneja, Nawal K ( 00475931 )Authorities
• Publication, Distribution, etc.: Farnham, Surrey : Ashgate; Burlington, VT : Ashgate
• Publication Date: c2010.
• Publication Date (W3CDTF): 2010
• Extent: lxxxiv, 267 p. : ill., maps ; 25 cm.
• Place of Publication (Country Code): GB
• Text Language Code: eng
• Subject Heading: Airlines.; Airlines -- Customer services.; Automobile industry and trade.; Aeronautics, Commercial.; Consumer satisfaction.
• LCC: HE9776
• DDC: 387.7068/4
• NDLC: DK211
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: DK211-B26
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 000011000569; http://id.ndl.go.jp/bib/000011000569
• LC Control Number: 2009050842; https://lccn.loc.gov/2009050842
• OCLC No.: 494276285; https://www.worldcat.org/oclc/494276285
• Cataloging Rule: Anglo-American Cataloging Rules
• Bibliographic Record Category (NDL): 211

• Contents: Outlining the chaos, evolving strategies, and the new normalLearning from other struggles : the auto industryLearning from other successes : the custo...