Protecting main street : measuring the customer experience in financial services for business and public policy / Paul C. Lubin.

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Material Type: 図書
ISBN: 9780415996013 (hardback : alk. paper)
Title: Protecting main street : measuring the customer experience in financial services for business and public policy / Paul C. Lubin.
Author Heading: Lubin, Paul C.
Publication, Distribution, etc.: New York : Routledge
Publication Date: 2011.
Publication Date (W3CDTF): 2011
Extent: xvi, 109 p. : ill. ; 24 cm.
Place of Publication (Country Code): US
Text Language Code: eng
Subject Heading: Consumer credit -- United States.
Mortgage loans -- United States.
Bank loans -- United States.
Financial institutions -- Customer service.
LCC: HG3756.U54
DDC: 332.1/70688
NDLC: DF317
Note (Bibliography): Includes bibliographical references and index.
Holding library: 国立国会図書館
Call No.: DF317-B31
Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書
https://ndlsearch.ndl.go.jp
Bibliographic ID (NDL): 000011140238
http://id.ndl.go.jp/bib/000011140238
LC Control Number: 2010013767
https://lccn.loc.gov/2010013767
OCLC No.: 526106434
https://www.worldcat.org/oclc/526106434
Cataloging Rule: Anglo-American Cataloging Rules
Bibliographic Record Category (NDL): 211