Jump to main content
図書

「怒るお客様」こそ、神様です! : クレーム客をお得意様に変える30の方法

Icons representing 図書

「怒るお客様」こそ、神様です! : クレーム客をお得意様に変える30の方法

Call No. (NDL)
DH441-J639
Bibliographic ID of National Diet Library
000011294605
Material type
図書
Author
谷厚志 著
Publisher
徳間書店
Publication date
2011.10
Material Format
Paper
Capacity, size, etc.
235p ; 19cm
NDC
673.3
View All

Search by Bookstore

Holdings of Libraries in Japan

This page shows libraries in Japan other than the National Diet Library that hold the material.

Please contact your local library for information on how to use materials or whether it is possible to request materials from the holding libraries.

Northern Japan

Kanto

Tokai-Hokuriku

Kinki

  • CiNii Research

    Search Service
    Paper
    You can check the holdings of institutions and databases with which CiNii Research is linked at the site of CiNii Research.

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper

Material Type
図書
ISBN
978-4-19-863273-1
Title Transcription
オコル オキャクサマ コソ カミサマ デス : クレームキャク オ オトクイサマ ニ カエル 30 ノ ホウホウ
Author/Editor
谷厚志 著
Author Heading
谷, 厚志, 1969- タニ, アツシ, 1969- ( 01242053 )Authorities
Publication, Distribution, etc.
Publication Date
2011.10
Publication Date (W3CDTF)
2011
Extent
235p