Exits, voices and social investment : citizens' reaction to public services

• Material Type: 図書
• ISBN: 9781107022423 (hardback : alk. paper); 1107022428 (hardback : alk. paper)
• Title: Exits, voices and social investment : citizens' reaction to public services
• Author/Editor: Keith Dowding and Peter John.
• Series Title: Theories of institutional design
• Title Heading: Theories of institutional design.
• Author Heading: Dowding, Keith M.; John, Peter, 1960- ( 00992015 )Authorities
• Publication, Distribution, etc.: Cambridge : Cambridge University Press; New York : Cambridge University Press
• Publication Date: 2012.
• Publication Date (W3CDTF): 2012
• Extent: x, 195 p.
• Other physical details: ill.
• Size: 24 cm.
• Place of Publication (Country Code): US
• Text Language Code: eng
• Subject Heading: Human services.; Consumer satisfaction.; Public welfare administration.; Total quality management in human services.
• LCC: HV40
• DDC: 361.0068
• NDLC: EG21
• Target Audience: 一般
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: EG21-B31
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 023668500; http://id.ndl.go.jp/bib/023668500
• LC Control Number: 2011052106; https://lccn.loc.gov/2011052106
• OCLC No.: 772608472; https://www.worldcat.org/oclc/772608472
• Bibliographic Record Category (NDL): 211

• Contents: Hirschman's original ideaExits, voices and the object of loyaltyExit, voice, loyalty and neglect...