Customer service in libraries : best practices

• Material Type: 図書
• ISBN: 9780810887480 (pbk.)
• ISBN (error code): 9780810887497 (ebook)
• Title: Customer service in libraries : best practices
• Author/Editor: edited by Charles Harmon, Michael Messina.
• Author Heading: Harmon, Charles, 1960-; Messina, Michael.
• Publication, Distribution, etc.: Lanham : The Scarecrow Press, Inc. (出版)
• Publication Date: 2013.
• Publication Date (W3CDTF): 2013
• Extent: x, 108 pages
• Other physical details: illustrations
• Size: 23 cm
• Place of Publication (Country Code): US
• Text Language Code: eng
• Content Type: text
• Media Type: unmediated
• Carrier Type: volume
• Subject Heading: Public services (Libraries)--United States.; Customer services--United States.
• LCC: Z711
• DDC: 025.50973
• NDLC: UL731
• Target Audience: 一般
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: UL731-B49
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 024928848; http://id.ndl.go.jp/bib/024928848
• LC Control Number: 2012044861; https://lccn.loc.gov/2012044861
• Cataloging Rule: RDA
• Bibliographic Record Category (NDL): 211

• Contents: Service is personal: the Howard County Library System customer service program / Lewis BelfontTechnically speaking : technology planning as the backbo...