Library service design : a LITA guide to holistic assessment, insight, and improvement

• Material Type: 図書
• ISBN: 9781442263833 (hardcover alkaline paper); 1442263830 (hardcover alkaline paper); 9781442263840 (paperback alkaline paper); 1442263849 (paperback alkaline paper)
• Title: Library service design : a LITA guide to holistic assessment, insight, and improvement
• Author/Editor: Joe J. Marquez and Annie Downey.
• Series Title: Library Information Technology Association (LITA) guides
• Title Heading: LITA guides.
• Author Heading: Marquez, Joe J., 1970-; Downey, Annie, 1974-
• Publication, Distribution, etc.: Lanham, Maryland : Rowman & Littlefield (出版)
• Publication Date: [2016]
• Publication Date (W3CDTF): 2016
• Extent: xviii, 137 pages
• Size: 24 cm.
• Place of Publication (Country Code): US
• Text Language Code: eng
• Content Type: text
• Media Type: unmediated
• Carrier Type: volume
• Subject Heading: Public services (Libraries); Public services (Libraries)--Evaluation.; Library planning.; Bibliothek; Dienstleistung; Evaluation; Library Services.
• LCC: Z711
• DDC: 025.5
• NDLC: UL711
• Target Audience: 一般
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: UL711-B22
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 027454712; http://id.ndl.go.jp/bib/027454712
• LC Control Number: 2016009889; https://lccn.loc.gov/2016009889
• OCLC No.: 944086790; https://www.worldcat.org/oclc/944086790
• Cataloging Rule: RDA
• Bibliographic Record Category (NDL): 211

• Contents: The case for service design in libraries, or libraries as systemsWhat is service design?Service design, in practice...
• Summary, etc.: "Service design is a holistic, co-creative, and user-centered approach to understanding user behavior for creating or refining services. Use this LITA...