Serving online customers : lessons for libraries from the business world

• Material Type: 図書
• ISBN: 9780810893177 (cloth : alk. paper); 0810893177 (cloth : alk. paper); 9780810887329 (pbk. : alk. paper); 0810887320 (pbk. : alk. paper); 9780810887336 (electronic)
• Title: Serving online customers : lessons for libraries from the business world
• Author/Editor: Donald A. Barclay.
• Author Heading: Barclay, Donald A.
• Publication, Distribution, etc.: Lanham : Rowman & Littlefield (出版)
• Publication Date: [2014]
• Publication Date (W3CDTF): 2014
• Extent: vii, 223 pages
• Other physical details: illustrations
• Size: 24 cm
• Place of Publication (Country Code): US
• Text Language Code: eng
• Content Type: text
• Media Type: unmediated
• Carrier Type: volume
• Subject Heading: Libraries and the Internet.; Library Web sites.; Libraries--Customer services.; Electronic reference services (Libraries); Libraries and distance education.; Library users--Effect of technological innovations on.
• LCC: Z674.75.I58
• DDC: 020.285/4678
• NDLC: UL11
• Target Audience: 一般
• Note (Bibliography): Includes bibliographical references and index.
• Holding library: 国立国会図書館
• Call No.: UL11-B203
• Data Provider (Database): 国立国会図書館 : 国立国会図書館蔵書; https://ndlsearch.ndl.go.jp
• Bibliographic ID (NDL): 027673862; http://id.ndl.go.jp/bib/027673862
• LC Control Number: 2014015462; https://lccn.loc.gov/2014015462
• Cataloging Rule: RDA
• Bibliographic Record Category (NDL): 211

• Contents: Living in the market : libraries and businessesWhat librarians can learn from the business literatureUnlikely sources : what librarians can learn from...