図書

サービスの生産性を3倍高めるお客様行動学 : 猫酒場『はちわれ』を科学で救え!

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サービスの生産性を3倍高めるお客様行動学 : 猫酒場『はちわれ』を科学で救え!

Call No. (NDL)
DH475-L912
Bibliographic ID of National Diet Library
028008055
Material type
図書
Author
東條裕一 著
Publisher
税務経理協会
Publication date
2017.3
Material Format
Paper
Capacity, size, etc.
116p ; 21cm
NDC
673.9
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Detailed bibliographic record

Summary, etc.:

ばらつきを排除し誰でもできる「再現性」と、現場人たちの機転である「創造性」の両立を目指す手法を、企業の事例をもとにした内容。(Provided by: 出版情報登録センター(JPRO))

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Paper

Material Type
図書
ISBN
978-4-419-06424-2
Title Transcription
サービス ノ セイサンセイ オ サンバイ タカメル オキャクサマ コウドウガク : ネコサカバ ハチワレ オ カガク デ スクエ
Author/Editor
東條裕一 著
Author Heading
東條, 裕一 トウジョウ, ユウイチ ( 001145633 )Authorities
Publication, Distribution, etc.
Publication Date
2017.3
Publication Date (W3CDTF)
2017
Extent
116p