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図書

Refining concepts and measures of consumer satisfaction and complaining behavior : papers from the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Indiana University, Bloomington, Indiana, October 3-5, 1979

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Refining concepts and measures of consumer satisfaction and complaining behavior : papers from the Fourth Annual Conference on Consumer Satisfaction, Dissatisfaction, and Complaining Behavior, Indiana University, Bloomington, Indiana, October 3-5, 1979

Material type
図書
Author
H. Keith Hunt and Ralph L. Day, editors
Publisher
Dept. of Marketing, School of Business, Indiana University
Publication date
c1980
Material Format
Paper
Capacity, size, etc.
28 cm
NDC
-
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