Structural assessments of the customer satisfaction and service quality models with lodging services : EDM, servqual, and servperf

Notes on use

Note (General)：: Facsim. reprint of the author's thesis (Ph.D.)--Pennsylvania State University, 1997Bibliography: p. 111-125Description based on: 2001 digital xerograp...

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Material Type: 図書
Title: Structural assessments of the customer satisfaction and service quality models with lodging services : EDM, servqual, and servperf
Author/Editor: by Haemoon Oh
Author Heading: Oh, Haemoon
Publication, Distribution, etc.: UMI Dissertation Services
Publication Date: 1997
Publication Date (W3CDTF): 1997
Size: 23 cm
Place of Publication (Country Code): us
Text Language Code: en
Target Audience: 一般
Note (General): Facsim. reprint of the author's thesis (Ph.D.)--Pennsylvania State University, 1997
Bibliography: p. 111-125
Description based on: 2001 digital xerographic processing copy
UMI number: 9732345
Related Material (URI): https://ci.nii.ac.jp/ncid/BA55790642#entity
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA55790642 : BA55790642