Competing in a service economy : how to create a competitive advantage through service development and innovation : pbk.

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Material Type: 図書
ISBN: 0787961566
9780470448212
Title: Competing in a service economy : how to create a competitive advantage through service development and innovation
Volume: : pbk.
Author/Editor: Anders Gustafsson, Michael D. Johnson
Author Heading: Gustafsson, Anders
https://ci.nii.ac.jp/author/DA12625265
Johnson, Michael D. (Michael David)
Publication, Distribution, etc.: Jossey-Bass
Publication Date: c2003
Publication Date (W3CDTF): 2003
Size: 24 cm
Place of Publication (Country Code): us
Text Language Code: en
Subject Heading: Customer services -- Management
Service industries -- Technological innovations -- Management
Competition
LCC: HF5415.5
Target Audience: 一般
Note (General): Includes bibliographical references (p. 173-181) and index
Related Material: University of Michigan Business School management series
https://cir.nii.ac.jp/crid/1130282273309588864
Related Material (URI): https://ci.nii.ac.jp/ncid/BA62766262#entity
https://lccn.loc.gov/2002155591
Periodical Title: University of Michigan Business School management series
https://cir.nii.ac.jp/crid/1130282273309588864
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA62766262 : BA62766262
LC Control Number: 2002155591
https://lccn.loc.gov/2002155591