The virtual customer : a new paradigm for improving customer relations in libraires and information services = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca

The virtual customer : a new paradigm for improving customer relations in libraires and information services = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca

Material type: 図書

Author: [International Federation of Library Associations and Institutions] ; edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard

Publisher: K.G. Saur

Publication date: 2005

Material Format: Paper

Capacity, size, etc.: 22 cm

NDC: -

View All

Notes on use

Note (General)：: "Satellite Meeting São Paulo, Brasil, August 18-20, 2004 / Reunião Satélite São Paulo, Brasil, August 18-20, 2004 / Colloque Satellite, São Paulo, Bra...

Related materials as well as pre- and post-revision versions

IFLA publications

Search by Bookstore

Holdings of Libraries in Japan

This page shows libraries in Japan other than the National Diet Library that hold the material.

List of Cooperating Institutions and Databases

Please contact your local library for information on how to use materials or whether it is possible to request materials from the holding libraries.

other

CiNii Research
Search Service
Paper
You can check the holdings of institutions and databases with which CiNii Research is linked at the site of CiNii Research.
Check the holdings of this book

Search by Bookstore

Bibliographic Record

You can check the details of this material, its authority (keywords that refer to materials on the same subject, author's name, etc.), etc.

Paper

Material Type: 図書
ISBN: 3598218451
Title: The virtual customer : a new paradigm for improving customer relations in libraires and information services = O cliente virtual : um novo paradigma para melhorar o relacionamento entre clientes e serviços de informação e bibliotecas = L'usager virtuel : un nouveau paradigme pour améliorer le service à la clientèle dans les bibliothèques et services d'information = El cliente virtual : un nuevo paradigma para mejorar el relacionamento entre clientes y servicios de información y biblioteca
Author/Editor: [International Federation of Library Associations and Institutions] ; edited by Sueli Mara Soares Pinto Ferreira and Réjean Savard
Author Heading: International Federation of Library Associations and Institutions. Satellite Meeting
Ferreira, Sueli Mara Soares Pinto
Savard, Réjean
https://ci.nii.ac.jp/author/DA14273362
Publication, Distribution, etc.: K.G. Saur
Publication Date: 2005
Publication Date (W3CDTF): 2005
Size: 22 cm
Place of Publication (Country Code): gw
Subject Heading: Libraries -- Public relations -- Congresses
Target Audience: 一般
Note (General): "Satellite Meeting São Paulo, Brasil, August 18-20, 2004 / Reunião Satélite São Paulo, Brasil, August 18-20, 2004 / Colloque Satellite, São Paulo, Brasil, August 18-20, 2004 / Reunión Satélite, São Paulo, Brasil, August 18-20, 2004" -- On t.p
Related Material: IFLA publications
https://cir.nii.ac.jp/crid/1130000794291568384
Related Material (URI): https://ci.nii.ac.jp/ncid/BA7650464X#entity
Periodical Title: IFLA publications
https://cir.nii.ac.jp/crid/1130000794291568384
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA7650464X : BA7650464X