The Nordstrom way : the inside story of America's #1 customer service company 2nd ed.

The Nordstrom way : the inside story of America's #1 customer service company

2nd ed.

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Material Type: 図書
ISBN: 0471354864
Title: The Nordstrom way : the inside story of America's #1 customer service company
Author/Editor: Robert Spector and Patrick D. McCarthy
Edition: 2nd ed.
Author Heading: Spector, Robert
https://ci.nii.ac.jp/author/DA09733452
McCarthy, D. M. P. (Dennis Michael Patrick)
https://ci.nii.ac.jp/author/DA0285276X
Publication, Distribution, etc.: John Wiley & Sons
Publication Date: 2000
Publication Date (W3CDTF): 2000
Size: 23 cm
Place of Publication (Country Code): us
Text Language Code: en
Subject Heading: Customer services -- United States
Nordstrom (Firm)
Department stores -- United States
LCC: HF5415.5
Target Audience: 一般
Note (General): Includes index
Related Material (URI): https://ci.nii.ac.jp/ncid/BA46572389#entity
https://lccn.loc.gov/99015649
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA46572389 : BA46572389
LC Control Number: 99015649
https://lccn.loc.gov/99015649