Return on quality : measuring the financial impact of your company's quest for quality

Notes on use

Note (General)：: ROQ Model Diskette (order no. 547D) with two sample data sets, designed to accompany appendices in book, available by special orderIncludes index

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Material Type: 図書
ISBN: 1557385475
Title: Return on quality : measuring the financial impact of your company's quest for quality
Author/Editor: Roland T. Rust, Anthony J. Zahorik, Timothy L. Keiningham
Author Heading: Rust, Roland T.
Zahorik, Anthony J.
https://ci.nii.ac.jp/author/DA10091137
Keiningham, Timothy L.
https://ci.nii.ac.jp/author/DA10091148
Publication, Distribution, etc.: Probus Pub. Co.
Publication Date: c1994
Publication Date (W3CDTF): 1994
Size: 24 cm
Place of Publication (Country Code): us
Text Language Code: en
Subject Heading: Total quality management -- Evaluation
Total quality management
LCC: HD62.15
Target Audience: 一般
Note (General): ROQ Model Diskette (order no. 547D) with two sample data sets, designed to accompany appendices in book, available by special order
Includes index
Related Material (URI): https://ci.nii.ac.jp/ncid/BA23789075#entity
https://lccn.loc.gov/94139278
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA23789075 : BA23789075
LC Control Number: 94139278
https://lccn.loc.gov/94139278