Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA 1st ed

Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA

1st ed

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Material Type: 図書
ISBN: 0887307728
Title: Customer service : extraordinary results at Southwest Airlines, Charles Schwab, Lands' End, American Express, Staples, and USAA
Author/Editor: edited by Fred Wiersema
Edition: 1st ed
Author Heading: Wiersema, Frederik D.
https://ci.nii.ac.jp/author/DA09441606
Publication, Distribution, etc.: HarperBusiness
Publication Date: c1998
Publication Date (W3CDTF): 1998
Size: 25 cm
Place of Publication (Country Code): us
Text Language Code: en
Subject Heading: Customer services -- Case studies
LCC: HF5415.5
Target Audience: 一般
Note (General): Includes index
Related Material: BusinessMasters series
https://cir.nii.ac.jp/crid/1130000797690006272
Related Material (URI): https://ci.nii.ac.jp/ncid/BB1486770X#entity
https://lccn.loc.gov/98024870
Periodical Title: BusinessMasters series
https://cir.nii.ac.jp/crid/1130000797690006272
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BB1486770X : BB1486770X
LC Control Number: 98024870
https://lccn.loc.gov/98024870