Service management : operations, strategy, and information technology : CD-ROM 4th ed., international ed

Service management : operations, strategy, and information technology : CD-ROM

4th ed., international ed

Material type: 図書

Author: James A. Fitzsimmons, Mona J. Fitzsimmons

Publisher: McGraw-Hill/Irwin

Publication date: c2004

Material Format: Paper

Capacity, size, etc.: 26 cm.

NDC: -

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Notes on use

Note (General)：: Accompanying CD-ROM contains PowerPoint lecture slides, ServiceModel simulation software, an Excel spreadsheet, chapter quizzes, and websitesSystem re...

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Paper

Material Type: 図書
ISBN: 0071214577
0072858753
Title: Service management : operations, strategy, and information technology
Volume: : CD-ROM
Author/Editor: James A. Fitzsimmons, Mona J. Fitzsimmons
Edition: 4th ed., international ed
Author Heading: Fitzsimmons, James A.
https://ci.nii.ac.jp/author/DA06426242
Fitzsimmons, Mona J.
https://ci.nii.ac.jp/author/DA07944402
Publication, Distribution, etc.: McGraw-Hill/Irwin
Publication Date: c2004
Publication Date (W3CDTF): 2004
Size: 26 cm.
Alternative Title: Service management : operations, strategy, information technology
Place of Publication (Country Code): us
Text Language Code: en
Subject Heading: Service industries -- Management
LCC: HD9980.5
Target Audience: 一般
Note (General): Accompanying CD-ROM contains PowerPoint lecture slides, ServiceModel simulation software, an Excel spreadsheet, chapter quizzes, and websites
System requirements for accompanying computer disc: Pentium based processor, Microsoft Windows 98/2000/XP, Microsoft Internet Explorer 5.5 as default browser, Microsoft Office or equivalent
Includes bibliographical references and indexes
Related Material (URI): https://ci.nii.ac.jp/ncid/BA64799025#entity
https://lccn.loc.gov/2003043003
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA64799025 : BA64799025
LC Control Number: 2003043003
https://lccn.loc.gov/2003043003