Empowering service excellence : beyond the quick fix : hbk : pbk

Empowering service excellence : beyond the quick fix : hbk

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Material Type: 図書
ISBN: 030433166X
0304331694
Title: Empowering service excellence : beyond the quick fix
Volume: : hbk
: pbk
Author/Editor: Conrad Lashley
Author Heading: Lashley, Conrad
Publication, Distribution, etc.: Cassell
Publication Date: c1997
Publication Date (W3CDTF): 1997
Size: 25 cm
Place of Publication (Country Code): uk
Text Language Code: en
Target Audience: 一般
Note (General): Includes bibliographical references (p. 199-206) and index
Related Material: Cassell services management
https://cir.nii.ac.jp/crid/1130282273344818688
Related Material (URI): https://ci.nii.ac.jp/ncid/BA33104570#entity
Periodical Title: Cassell services management
https://cir.nii.ac.jp/crid/1130282273344818688
Data Provider (Database): 国立情報学研究所 : CiNii Research
Original Data Provider (Database): CiNii Books
https://ci.nii.ac.jp/books
NCID: https://ci.nii.ac.jp/ncid/BA33104570 : BA33104570